Vibe CRM Features

A comprehensive customer management solution with multi-industry customization, Enterprise-level security, and real-time KPI measurement.

Multi-tier Security & Auth (RBAC)

Enterprise-grade access control (C1-L4 Audit Standard)

Role-Based Access Control

Detailed authorization (RBAC) down to each group and department. Customize read, write, and delete permissions based on personnel level.

Tenant Auth Guard

Data isolation mechanism between teams/branches (Tenant). Personnel from Team A absolutely cannot see Team B's data.

Team-based Management (TeamId Logic)

Senior management can supervise data of all affiliated teams while still ensuring peer-to-peer security.

Core Sales Management

Unlimited customization according to specific industry characteristics.

Custom Status Management

Customizable Status and Stage system using "Drag & Drop" model. Includes ready-made Templates for various industries (Real Estate, Spa, B2B Services...).

  • Establish separate sales pipelines.
  • Lead Conversion Logic rules.

Smart Lead Allocation

Automatically distribute customers to Sales according to Round-robin rules, capacity weights, or by campaign.

  • Control unattended Leads.
  • Revoke Leads if Sales don't interact within the specified time.
Pipeline Kanban Interface
Sales Opportunities Interface

Social CRM & Interaction

Collect and nurture customers across multiple channels.

Zalo OA / Fanpage Integration

Synchronize direct messages to customer cards on CRM. Seamless interaction history even when changing Sales reps.

Speech-to-Text (Voice)

Support Sales data entry by voice instead of typing text, saving time reporting calls (V2 Feature).

Offline Mode Tracking

Track interaction histories even with unstable networks, sync when connection is restored.

Data Management & Reports

Master huge data volumes smoothly.

Data Management & Bulk Ops

Process large data volumes without lagging. Support bulk operations (Bulk Soft-delete, Bulk Update) safely with Trash mechanism.

Lead conversion rate report.

Advanced Date-filter Suite

Multi-dimensional data filtering system, filter by creation time, last interaction time, helping to extract Reports (Export Excel) super fast.

Performance report by employee.
Lead List Interface

Ready to break through revenue?

Vibe CRM provides powerful tools that completely change how you manage your business.

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